How to Pay a Parking Citation

Pay by following the instructions at the bottom of the citation. For further information or payment options call (800) 553-4412 (#4638) or visit P-Ticket. Be prepared to have either the citation or vehicle license plate number available. CITY HALL DOES NOT ACCEPT PAYMENTS!  

How to Contest a Parking Citation 

Contest the citation. The days of "I'll see you in court" and "Tell it to the Judge" do not exist anymore. To contest a parking citation today, the Respondent (the registered owner or person receiving the cite) can request a "staff review" at no cost by simply writing a note or letter, called a written declaration, explaining why they are not-liable for the citation. Submitting this written declaration within 21 days, along with any supporting documents (copies of disabled placards, pictures, diagrams, etc.) with the citation in the envelope provided places the cite "on hold" pending the outcome of the staff review. The bail amount is not required to be included when requesting a staff review. 

The Staff Reviewer, considering the legal basis and the circumstances, may dismiss, reduce the fee or uphold the citation based on the written information submitted. The Respondent will be notified of the outcome by mail. 

If the Respondent desires to appeal the decision of the staff review, the Respondent can request an administrative review either in person or in writing. At this time, the full amount of the fee must be submitted unless a request for a parking citation payment plan was granted. In either case, the Respondent needs to be prepared to discuss/present or submit written information that was not originally submitted in the staff review. Again, the Respondent will not be notified of the outcome by mail. 

AT NO TIME DURING THE REVIEW OR APPEAL PROCESS IS THE PERSON ISSUING THE CITATION REQUIRED TO BE PRESENT OR AVAILABLE!

How to Correct an Equipment Violation (5200 or 5204(a) CVC)

If the citation is an equipment violation (5200 or 5204(a) CVC), the fee can be paid, or the violation can be corrected. The violations below are considered "fix-it tickets" and need to be corrected plus the CERTIFICATE OF CORRECTION on the back of the cite needs to be completed by going to any Police, Sheriff or CHP Station. 

Section 5200 CVC - Front and/or rear license plate not properly mounted and displayed 

Section 5204(a) - Expired Registration Tabs 

If the violation has been corrected and the CERTIFICATE OF CORRECTION on back of the citation has been properly signed-off, the fee will be reduced to $10. 

Note: For Section 5204(a), the current registration tabs must be affixed to the license plate before the citation can be signed-off by a Peace Officer. A copy of the registration is not sufficient even though the registration fees may have been paid to the DMV. 

CITY HALL DOES NOT SIGN-OFF CITATIONS, REVIEW OR ACCEPT PAYMENTS FOR CITATIONS.

PLEASE VISIT P-TICKET, CALL (800) 553-4412 (#4638) OR WRITE TO:

CITY OF INDUSTRY
PARKING ADMINISTRATION
P.O. BOX 2081
TUSTIN, CA 92781-2081

Indigency – Low Income Payment Plan Information

You may enroll your citations in a monthly payment plan within 60 days of issuance, or within 10 days of an administrative hearing determination. The timeline for completion and minimum monthly amounts due are based on the total amount enrolled in a payment plan. There may be a processing fee for payment plans.

Payment plans are not available for citations on vehicles that are currently booted or towed.

If you meet the low-income payment plan requirements in the attached application form, you may enroll your citations in a monthly payment plan. Late penalties are removed at time of enrollment but will be reinstated if the plan is not completed.

Amount                                             Monthly
Owed                                                 Payment

up to $300                                        Not to exceed $25

$301 or more                                    Determined by Agency

Payment Plan is for a maximum of 18 months.

If the indigent person falls out of compliance with the plan, they have 45 days to resume before an Agency can file with the DMV.

Low Income Supporting Documents

Please provide a copy of either of the following to verify if you meet one of the above conditions. Indigent determination can not be made without supporting documentation.

A.   Proof of income from a pay stub or another form of proof of earning, such as a bank statement that show that the income criteria as listed above are met.

B.   Proof of receipt of benefits from one of the programs listed under section 2 of the qualifications. 

Submitting Low Income Application Form

Print the Payment Plan Application Form, fill it out and mail with supporting documentation to the address listed on the form.

Submitting Monthly Payments

Payment must be received no later than the monthly due date or you will be in default of the payment plan. Payments may be made online or by mail.

Checks or money orders are excepted, no cash please. Write the citation (s) and license plate number on the check or money order.

Monthly payment reminders will not be sent. You are encouraged to set up your own payment reminders.

If you default on your payment plan, and don’t follow payment arrangements, the total amount of the citation plus any penalties are due immediately and must be paid.

City of Industry Parking Citation Payment Plan Form

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