Industry Public Utilities  (IPU) operates a municipal electric system serving portions of business and residential properties within the city. Whether you are planning to build or expand your business or remodel your home, IPU is here to help you.

This page will assist you with questions about electric service, paying your bill, getting started on a new project, or how to report a problem or emergency.

IPU Service Area Map

If you are a SCE customer call 1-800-655-4555 or follow this link to the customer service main page for further assistance:

For emergencies:        Call 911

For general IPU questions call: (626) 333-2211

For billing questions or to report a power emergency call: 1-877-811-8700 (24 hr. number)

WHO TO CONTACT DURING AN OUTAGE:

• For IPU Power Emergencies: 1-877-811-8700
• If you know you are an SCE customer call:  1-800-611-1911 and/or click on SCE outage center link for more information.  

• Medical / Life Threatening Emergencies: Call 911

IPU Account Services

Paying your IPU Electric Bill Note:  actual bill pay online option is currently under construction

IPU Rate Information

Net Energy Metering Application

IPU - Generation Interconnection Guidelines

IPU - Interconnection and Eligible Renewable Application

IPU - Electric Service Rules, Regulations and Rate Schedules

2021 Power Content Label

PCL Label and Annual Report

AB 802 Customer Release Form

IPU Rules

• Rule 1: Adoption of Electric Rules and Definitions
• Rule 2: Description of Service
• Rule 3: Application of Service
• Rule 4: Contracts
• Rule 5: Special Information Required on Forms
• Rule 6: Establishment and Re-Establishment of Credit
• Rule 7: Deposits
• Rule 8: Notices
• Rule 9: Rendering and Payment of Bills
• Rule 10: Disputed Bills
• Rule 11: Discontinuance and Restoration of Service
• Rule 12: Rates and Optional Rates
• Rule 13: Meter Tests and Adjustment of Bills for Meter Error
• Rule 14: Adjustment of Bills for Billing Error and Unauthorized Use
• Rule 15: Distribution Line Extensions
• Rule 16: Service Extensions

•   Renewable Energy Resources Procurement Plan

•   Application for Electric Facilities

•   Process & Contract for Extension of Electrical Line & Service

•   Energy Load Information Agreement

Net Energy Metering Excess Solar Energy Rates
 
The annual Net Surplus Compensation Rate (NSCR) and Eligible Renewable Generation (ERG) rate components are based upon the formula contained in the Tariff Schedules NEM 1.0 and ERG.  The NSCR rate is either the monetary or billing credit applied to the Net Surplus Customer Generator for Net Surplus Energy from a photovoltaic system under Tariff Schedule NEM 1.0.  The ERG rate is applied for all energy sent back to the grid for each customer’s bill cycle from a photovoltaic system under the Tariff Schedule ERG.  These rates are updated annually and expire August 31, 2024.

NSCR Rate: $0.09801/kWh
ERG Rate: $0.09801/kWh

Safety first! Electricity can be dangerous. Follow these general guidelines to ensure you remain safe around electrical facilities. 

CALL 911 for any medical emergency
For IPU Power Emergencies: 1-877-811-8700
STAY CLEAR OF ALL DOWN POWER LINES! 
CALL BEFORE YOU DIG! Call Dig Alert 811

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